Select Channel
Supply
Purchase
Suppliers
Events
Articles
Resources
Brand
Q&A
Gallery
Media
Search
Member Login
|
Free Registration
|
Forgot Password
All Categories
▾
Home
Supply
Purchase
Suppliers
Events
Articles
Resources
Brand
Q&A
Gallery
Media
Post Buying Request
Agriculture
Apparel
Automation & Control
Automobiles & Motorcycles
Beauty & Personal Care
Business Services
Chemicals
Computer Hardware & Software
Construction & Real Estate
Consumer Electronics
Electrical Equipment & Supplies
Electronic Components & Supplies
Energy
Environment
Excess Inventory
Fashion Accessories
Food & Beverage
Furniture
Gifts & Crafts
Hardware
Health & Medical
Home Appliances
Home & Garden
Industrial Parts & Fabrication Services
Lights & Lightning
Luggage Bags & Cases
Measurement & Analysis Instruments
Mechanical Parts & Fabrication Services
Minerals & Metallurgy
Office & School Supplies
Home
>
Supply
>
Food & Beverage
>
Sugar
赛优公司神秘顾客检查服务领先者
Unit Price
Negotiable
Compare
Inquiries
None
Views
239
Delivery
EuropeLuxembourg
Within 3 days after payment
Expiry
Long-term valid
Update
2015-05-09 01:24
You are not logged in, please log in to view contact information
Detailed Description
目前国内企业的服务质量监督考核越来越多地应用到客户满意度调查及神秘顾客检测的方式。尤其是神秘顾客检测的方式在发现问题和提供解决方案上有着独到的优势。神秘顾客检测是指检测人经过专业的筛选和培训以普通顾客的身份，在规定的时间到规定的地点提出特定服务需求，通过享受服务的过程，对服务地点的硬件、软件、人员做出的评估过程。有时也称为黑客访问，或者俗称为暗访。它适合连锁性质的服务机构和服务热线的服务水准评估。 在当前连锁服务行业纷纷以追求客户满意为服务理念，也就是以客户为中心的服务思想。连锁企业常规采取专门的客户服务部门通过检查，及时发现员工存在的问题，并进行纠正，甚至处罚;或者采用更为人性化的管理，加大激励机制、完善服务技巧培训等。 赛优市场调研有限公司www chinanaai cn在餐厅、药店、超市、服装、4S店、酒店等行业的神秘顾客检查有着丰富的经验。如需有更多的了解，可以随时联系我们0 2 0 8 3 3 4 4 5 7 5
Like
0
Report
Favorite
0
Share
26
More
>
Other Products from this Company
我们可以提供神秘顾客
最专业的神秘顾客服务
最专业的神秘顾客服务
More
>
Related Q&A
No Q&A yet, click here to ask
